Protecting Customer Information and Brand Reputation in the Digital Age
Recent media attention has highlighted a disturbing trend: information security breaches are on the rise. These breaches can cost a business a lot of time and money. They can also result in a loss of customer trust and brand reputation – valuable commodities that are easier to lose than to earn back. While most businesses try to mitigate the risk of a security breach, many may not be aware of their requirements under Maine law in the event that a breach occurs. Read on after the jump for more information.
Under Maine’s Notice of Risk to Personal Data Act (“Data Act”), every individual or entity that keeps unencrypted “personal information” in its computer systems has certain obligations. “Personal information” means any individual’s first and last name, together with another piece of personally identifiable information such as a social security number, driver’s license number, credit card number, PIN, or password.
An entity must do several things if it learns that a breach has occurred:
- Promptly investigate the breach;
- Notify any Maine resident whose personal information was breached if misuse has occurred or is reasonably likely to occur; and
- If the breached organization maintains information for another entity, notify that entity.
Failure to issue notice quickly enough can result in fines. Further, in addition to these notice and investigation requirements, an organization that experiences a breach may be sued by those affected for negligence or breach of contract.
There are steps an organization can take to avoid these consequences. All organizations should enact some form of information security system. Stored and transmitted personal information should be encrypted: the Data Act only applies to unencrypted “personal information,” and encrypted data is much harder to misuse.
These steps will help businesses rest easier, knowing their customer information and brand reputation are secure. For more information, contact the attorneys at Tucker Law Group.
Workers’ Compensation Fraud Case Highlights Value of Investigators
This week, a Scarborough man was sentenced in federal court to five months in prison followed by five months of home confinement for concealing self-employment income while receiving federal wage-replacement workers’ compensation benefits. The man, a former United States Post Office driver, had been collecting weekly benefits since 2001, was required to file annual forms certifying that he was not working. In 2012 an undercover agent caught him operating a long-haul car transportation business on a cash-only basis.
This case is far from unique in the workers’ compensation field. Particularly in a rural state like Maine where seasonal, cash-based work is common, workers fraudulently collecting wage loss benefits sometimes feel safe in supplementing their income through undisclosed work. Hints or suggestions that an employee may be involved in such fraudulent activity can come from a variety of sources: the employer, social media, newspapers, and even anonymous sources. But we often rely on private investigators to confirm the fraud and obtain the proof needed to litigate or prosecute. A successful investigation could save an employer tens of thousands of dollars in weekly benefits, and occasionally will give an employer the ability to recoup benefits collected through an employee’s fraud. Occasionally, as here, such a case will even result in criminal sanctions.
Whenever an employer or insurer suspects fraud or misrepresentation in a workers’ compensation case, it should consider the use of surveillance and other investigative methods. A relatively small investment in investigation could result in significant savings.
Maine Worker’s Compensation Premiums Continue to Plummet
A biennial nationwide ranking of workers’ compensation premiums was released by the Oregon Department of Consumer and Business Services this month. The 2014 Oregon Workers’ Compensation Premium Rate Ranking Summary shows that, while Maine remains one of the states with the highest premiums in the nation, Maine premiums continue to fall.
The summary’s “index rating” reflects the cost of workers’ compensation premiums per $100 of payroll. Together, the last several ranking summaries reveal that between January 1, 2008 and April 1, 2014, Maine’s premiums have fallen from 5th highest in the nation at $3.04 per $100 payroll, to 13th at $2.15 per $100 payroll – a 29% reduction in premiums.
What factors are driving such a consistent decline in premium costs? According to the 2014 Annual Report on the Status of the State of Maine Workers’ Compensation System, a number of changes may drive the trend. For instance, Maine is one of the states with the largest decrease in benefit costs, and Maine is approaching the national average for indemnity benefits and medical benefits. This decrease in benefits paid may be accounted for in part by several factors including: the adoption and continued revision of a new medical fee schedule in 2011 that aims to minimize medical costs; changes to the Board’s structure; and a significant amendment to the Act in 2013 addressing – among other things – entitlement to partial incapacity benefits.
Whatever the cause for the continued gradual decrease in Maine workers’ compensation premiums, the trend is cause for Maine employers to celebrate. The state has a long way to go before it approaches the national average, but if the Board and legislature continue to address cost drivers, we are hopeful the trend will continue.
Don’t Get Snowed Under by Legal Costs this Slip-and-Fall Season
Most Mainers know the old adage that Maine has only two seasons: winter and mud season. The joke has a grain of truth, however, and the dangers and costs of ice and snow are no laughing matter. According to the Maine Department of Labor, since 2011, slips and falls on ice and snow have cost Maine workers, employers, and insurers more than $2.3 million annually in lost time and medical expenses. When winter weather hits, Maine businesses need to be prepared, or potentially face slip and fall suits and workers’ compensation claims. Maine law can shield a business exercising best practices from slip and fall suits, but it can also create pitfalls for the unprepared. Read on after the break for some tips to protect your business and your bottom line.
While “slip and fall season” presents many challenges, there are a few things you can do this winter to keep your risk to a minimum. For example:
- If you use a snow removal contractor, make sure you have a well-drafted snow removal contract
- Keep all approaches and entryways to your organization clear of ice and snow
- Where employees handle ice and snow, ensure they do it safely and effectively
For more information on how to protect your business from the risks that go hand in hand with winter weather, contact the attorneys at Tucker Law Group.
Regulators Won’t Enforce Prohibition-Era Beer Law, but Uncertainty Remains
In recent weeks, a 77-year-old law prohibiting Maine businesses from displaying the alcohol content of beers earned Maine national attention. The law, enacted in the wake of Prohibition, prohibits signs or labels referring “in any manner to the alcoholic strength of the malt liquor” or using “such words as ‘extra strength,’ or ‘pre-war strength.’” The Maine Bureau of Alcoholic Beverages & Lottery Operations recently began interpreting this law to prevent the display of alcohol-by-volume (ABV) numbers on signs or menus, and issued warnings to restaurants and bars throughout the state. Thankfully, on Tuesday the Bureau announced a new enforcement policy. But is the problem really solved?
The Bureau has announced it will not enforce the law against bar or restaurant operators who display the ABV of beer on signs or menus in an unembellished manner, as it appears on the label. Anything else that reflects on the beer’s strength (for instance, “It’ll get ya drunk!”) will still be subject to the law.
The policy change is welcome to many, as commentators have argued that ABV labeling is a matter of public safety and consumer rights. For instance, a beer drinker used Bud Light’s 4.2% ABV might be in for a shock if they had just one Sam Adams Triple Bock, weighing in at a whopping 18%. The law may also be unconstitutional: The legislative push to deny consumers ABV information is a remnant of state and federal laws arising in the wake of Prohibition, such as the Federal Alcohol Administration Act (FAAA). The FAAA was struck down by the U.S. Supreme Court in 1995 as an unconstitutional restraint on commercial speech. However, its legacy of patchwork state legislation lives on.
While the Bureau has backpedaled on its decision to enforce the law to prevent display of ABVs, the law remains on the books and open to future interpretation. As long as this potentially unconstitutional law remains unchanged, regulators may prevent businesses from displaying the alcohol content of the beverages their customers consume. Fortunately, one legislator, Representative Luis Luchini (D-Ellsworth), has already submitted a bill to resolve the law’s ambiguity and ensure ABV information remains available to consumers.
Flanagin v. State of Maine Department of Inland Fisheries and Wildlife
Recently, the Appellate Division clarified the employee’s burden of proof of contemporaneous notice required to toll (or pause) the statute of limitations in Maine workers’ compensation cases. Contemporaneous notice is a doctrine which tolls the statute of limitations for an earlier injury if the employee can show the employer/ insurer made payments on a later injury with contemporaneous knowledge those payments were at least partly necessitated by the earlier injury.
In Ronald Flanagin v. State of Maine Department of Inland Fisheries and Wildlife the Appellate Division clarified that there is a “a relatively low threshold to meet the employee’s burden to establish the causative relationship” between the earlier and later injury: The employee must show (1) that the earlier injury “contributed in some part” to the later incapacity or need for treatment, or (2) that treatment after the later injury was “in part necessitated by” the earlier injury. To show the employer/insurer had contemporaneous knowledge the two injuries were related, the employee can (1) provide medical records available to the employer at the time of the payments suggesting the later injury is connected with the first, or (2) simply show he or she had asserted a belief at the time of the payments that the older injury is at least partly responsible for the later incapacity or treatment.
This is the first time the new Appellate Division has addressed the employee’s burden of proof of contemporaneous notice to toll the statute of limitations. The Appellate Division characterizes the employee’s burden of proof on the sufficiency of notice as a “relatively low one,” and a mere “connection standard.” It also clarifies that a mere showing the employee expressed a belief at the time of the payments that the later injury is related to the first is sufficient to show the employer had contemporaneous knowledge of their relatedness, and will toll the statute of limitations.
When Can A Corporation Be Sued? Supreme Court’s Recent Decision May Signal A Change
There are venues in certain corners of the United States that exert a magnetic pull on plaintiffs’ attorneys everywhere. In Madison County, Illinois more than 800 asbestos cases are filed annually, 90% by out-of-state plaintiffs. In the Eastern District of Texas, shell “patent troll” companies rent empty offices to create “headquarters” from which to file over 1,000 patent infringement cases per year. Driven by statistics showing plaintiff-friendly judges or astronomical jury awards, plaintiffs’ lawyers travel to these venues to haul in the next big catch. But a new decision from the nation’s highest court might signal the death knell for “forum shopping.”
n Daimler AG v. Bauman, several Argentines sued the German car-maker Daimler AG in a California Federal District Court claiming that the company collaborated with state security forces to kidnap, torture, and kill some of its own employees during Argentina’s 1976-1983 “Dirty War.” None of the events giving rise to the suit had taken place in California. The Ninth Circuit held that Daimler was answerable to any lawsuit in California through its agent, Mercedes-Benz USA, LLC, a Delaware limited liability corporation with multiple California-based facilities.
The Supreme Court unanimously reversed the Ninth Circuit in an extremely broadly worded decision. The Court said that, when the suit does not arise out of the defendant’s contacts with the forum state, it can only be subject to “general”, rather than “specific” personal jurisdiction. The court then said that in order for a company to be subject to general jurisdiction in a state, it must have contacts with the state that are so “continuous and systematic as to render [the company] essentially at home” there. The Court gave a very limited definition of what it means for a company to be “at home,” listing the place of incorporation, the principal place of business, and maybe nowhere else.
Assuming that state courts begin to follow the Daimler decision, plaintiffs’ lawyers will no longer be able to file suit in some random plaintiff-friendly forum that has no connection to the parties or the cause of action. After Daimler, a plaintiff’s potential forum may well be limited to at most three states: the state where the events took place, the state where the defendant is incorporated, and the state where the defendant has its principal place of business.
We will monitor the impact of Daimler with curiosity, particularly here in Maine , and will report back with any developments.
Maine’s Judges, Among the Lowest-Paid in the Nation, May Soon See a Cost-of-Living Increase
On Tuesday, January 14, the Judiciary Committee voted to support a measure granting all 60 Maine judges a 4 percent cost-of-living increase for both the current and prior fiscal year. Although the judiciary received a pay raise in July 2013 (the first since 1998), the statute also provides for annual cost-of-living increases, and the Maine bench has not received a cost-of-living increase since 2008. Even with the proposed increases, Maine’s judiciary would still be among the lowest paid in the nation. Read on for more about the proposal, and why Maine’s flagging judicial compensation should matter to Maine companies.
Despite the July 2013 raise, Maine judges are still among the lowest paid in the country. Maine lags far behind even New Hampshire, despite their similar caseloads. The following chart provides a sampling of the highest and lowest-paid judiciaries in the country:
Highest and lowest judicial salaries as of January 1, 2013. Source: National Center for State Courts (NCSC) (Link to report)
According to the National Center for State Courts (NCSC), Maine’s judicial compensation is failing to keep up with inflation.
Judiciary salaries over a decade, 2003-2013. Source: National Center for State Courts (NCSC) Maine judiciary salaries over a decade, 2003-2013. Source: NCSC
Proponents of a pay increase such as Joshua Tardy, chairman of the Judicial Compensation Commission, have expressed the concern that the professional diversity of the bench is narrowing, with most justices having a background in government or legal service agencies and no private practice or business experience. In today’s global and technology-driven economy, the Maine judiciary needs diverse and qualified candidates to keep pace with the issues affecting Maine companies and consumers. More competitive judicial compensation could help to cultivate a more diverse and qualified bench.
Before the cost-of-living increase goes through, the bill needs to pass through the House and Senate, and to receive funding approval from the Appropriations Committee.
Overtime overhaul may cost employers billions
On March 13, President Obama issued a memo to the Secretary of Labor calling for sweeping changes to the regulations that govern overtime pay. According to the President, the “regulations regarding exemptions from the Act’s overtime requirement, particularly for executive, administrative, and professional employees (often referred to as ‘white collar’ exemptions) have not kept up with our modern economy.” The President’s use of his executive power to push new rules without congressional approval has been controversial, and it is not yet clear what form the new rules will take.
Currently, employers cannot deny at least time-and-a-half overtime pay for non-executive employees who work more than 40 hours a week and make less than $455 per week, or roughly $24,000 per year. One thing the new rules are likely to do is raise that minimum threshold. If it is raised, millions more employees could be owed overtime pay.
The president will likely also try to change the rules allowing employers to define whether their workers are “executives,” and therefore exempt from receiving overtime pay. Currently, if an employer classifies an employee’s job as executive in nature, such as overseeing a work crew or making hiring and firing decisions, then the employer may exempt that employee from overtime. The new rules will likely redefine which employees can be considered “executives,” and may drastically expand employers’ liability for overtime pay.
If the Department of Labor passes the rules the president hopes for, many employees will see an increase in or become eligible for overtime pay. On the other side of the coin, many employers will see increased costs as they are required to pay more overtime or hire additional help. The new rules have yet to be written, and the attorneys at Tucker Law Group will follow them with interest and report any developments here.